What Data We Collect and Why
We collect the information you provide when you register — name, contact details, date of birth — and the activity data generated when you use your account. When you fund your account via bKash, Nagad, or Rocket, we process transaction references and wallet identifiers to complete
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and verify payments. We do not store your full mobile banking PIN or password at any point. Device data such as browser type, IP address, and session timestamps are collected automatically to keep your account secure and detect unusual access. We may also collect location signals
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where permitted, solely to confirm you are accessing from an eligible region under local law. We use this information to operate your account, process withdrawals and deposits, respond to support queries, and meet any obligations required by the jurisdictions where we are permitted to operate. Data
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is not sold to third parties. We share only what is strictly necessary — for example, transaction data passed to bKash, Nagad, or Rocket to settle a payment. Your data is retained for as long as your account is active and for a period thereafter as
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required by applicable law. You may request a copy of your data or ask us to correct inaccurate records at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.